Here's a revised return policy for IDEO Skincare, allowing for dissatisfaction as a reason for return:

IDEO Skincare Return Policy

Thank you for choosing IDEO Skincare. We are dedicated to ensuring your complete satisfaction with our products. Please review our updated return policy below:

Returns and Exchanges:

• Eligibility: You may return any product within 30 days of purchase, whether it's unopened or opened, if you are not completely satisfied with your purchase.

How to Return:

• Return Shipping: The customer is responsible for return shipping costs unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

Refund/Exchange Process:

• Contact Us: Should you have any questions or issues regarding returns, please contact us at info@ideoskincare.com (mailto:info@ideoskincare.com)

Exceptions:

• Sale Items: Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
• Gifts: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to the gift giver.

Policy Changes:

• IDEO Skincare reserves the right to modify this return policy at any time. Any changes will be reflected on this page.

We appreciate your understanding and cooperation with our return policy. Our goal is to ensure you are completely satisfied with your purchase from IDEO Skincare.
This updated policy reflects our commitment to customer satisfaction, allowing returns for any reason, including dissatisfaction with the product.